Help Desk Software
Sunday, October 26, 2008
New Features: Access Control
New "Access restrictions" checkbox (setup/Operations). If checked, the HelpDesk Connect will restrict access to tickets: an operator will only be allowed to access tickets of the group he or she is a member of.
posted by HelpDesk Connect @
11:25 AM
<< Home
Previous Posts
New Features: New Ticket Instructions
New Features: Carbon Copy
New Features: Message Copy
New Features: Email Verification
New Features: Form Verification (a.k.a. Captcha)
New Features: Time Tracking and Reporting.
<< Home